Ticketing Management

Photo credits:

UT4M - Andy Bryant

Bib numbers as far as the eye can see 🎽

If this isn’t your first race, you probably know the ticketing nightmare. Software bugs, administrative complexity, customer support, complaints, sales management, bib assignment—it’s a real headache that starts up again every year 😱. 

Luckily for you, Finishers has trained hard and knows its stuff inside out 🖐. No wonder some of the world’s biggest ticketing operations—like the Movistar Madrid Half Marathon, the Rome Marathon, the Mont Ventoux Half Marathon, the Amsterdam Marathon or the Athens Marathon—place their full trust in us 😎. Here, everything is under control, and for newcomers taking on their first edition, there’s no greater joy than never having to live through those mishaps—we can assure you 😂.

To make it easier to understand, we’ve broken the offer down into 4 parts, smooth and efficient ⬇️ :

🔹 First up: centralizing all information. Bib reservation happens in the same interface as the race presentation, distance selection, submission of administrative documents, the FAQ, and online payments 💸. And you guessed it—that interface is Finishers🔥. Our teams set everything up according to your needs, and all you have to do is watch the bibs sell. The “all-in-one” innovation is the very principle of our ticketing offer 😌.

🔹 The second advantage of Finishers ticketing is that, in addition to being a smooth and simplified interface for users, it offers multiple entry points 🔀. Whether it’s the event’s most loyal fans who know the race’s domain name by heart or newcomers discovering the race via finishers.com, the ticketing platform is the same. No countless Excel spreadsheets to link up and tally—here, the watchword is making your life easier 🌿.

🔹 The third advantage is our dedicated customer support team 🧑‍💻. Refunds, distance changes, follow-ups on incomplete applications: Finishers is on it and directs runners to the right contacts and the right solutions. And all of that in less than 24 hours 🤯. More than 2,000 requests are handled each month. So who can beat that? 🎟️

🔹 Finally, the “cherry on the cake” is access to the organizer space ✅. Because we know it can sometimes be hard to part with your favorite toy, a dashboard showing the number of registrants for each race, their trends, and many other criteria is made available to organizers 📊.

From a hundred participants to several tens of thousands, Finishers has earned its stripes and is no longer in the trial-and-error stage 👊. Whatever the event to organize, our teams can offer tailor-made solutions in just a few hours 🕰️. So, what are you waiting for?